Skills and skill types

2 min read

Skills may be crucial in determining if employees are a good fit for specific shifts in your company.

Organization and Managing

Skills in the system are organized into types for easy management. The skills are established at the company level and, once added by the system, are accessible to all system users in a read-only format.

Usage of Skills:
Employees in Workeen AI can be assigned any number of skills as required, providing flexibility in matching employees to tasks. Skills may have expiration dates where necessary, ensuring that outdated skills are not considered by the system.

For each skill, you have the option to set a start date and an end date, ensuring that only active and valid skills are taken into account during scheduling.

Additionally, each skill is accompanied by a level, expressed on a scale from 1 to 5, with 5 representing the highest level of proficiency, experience, or preference.

Usage of Skills in Shifts:

By adding required skills to shifts, you ensure that each shift is assigned to the right employees.

Skills can be defined in two ways:

Spot Skills: Spot skills influence employee assignments for all shifts associated with the spot, acting as global skills for the spot.
Additional Skills: These can be defined at two levels:
- Rotation Level: Automatically assigned to all shifts created from the rotation.
- Shift Level: Affect only the specific shift. Here, skills can be added or managed, including those inherited from rotations.

For each skill linked to a shift, users can define its requirement level.

There are two categories:

Good-to-Have Skills: These are skills that are preferred but not mandatory for the shift.
Must-Have Skills: These are skills that are required for the shift.

If multiple Must-Have Skills are required for a shift, the employee must possess all of them (provided they are not expired) to be assigned to that shift. In contrast, if multiple Good-to-Have Skills are required, the system will assess the percentage of fulfillment based on the employee’s possession of these skills.