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Skills and skill types

Skills may be crucial in determining if employees are a good fit for specific shifts in your company. Workeen AI is designed to support skills-based scheduling efficiently.

Organization and Managing

Skills in the system are organized into types for easy management. The skills are established at the company level and, once added by the system, are accessible to all system users in a read-only format.

Usage of Skills
Employees in Workeen AI can be assigned any number of skills as required, providing flexibility in matching employees to tasks. Skills may have expiration dates where necessary, ensuring that outdated skills are not considered by the system.

Skills for shifts can be defined at various levels, each with a different range of influence.

In Workeen, there are spot skills and additional skills.

  • Spot Skills: Spot skills influence employee assignments for all shifts associated with the spot, acting as global skills for the spot.
  • Additional Skills: These can be defined at two levels:
    • Rotation Level: Automatically assigned to all shifts created from the rotation.
    • Shift Level: Affect only the specific shift. Here, skills can be added or managed, including those inherited from rotations.

Skill Requirements

Users have the flexibility to set levels of importance for a skill, categorized into two types for both spot and additional skills:

  • Good-to-Have Skills: These are skills, certifications, or permits that are preferred but not mandatory for the shift.
  • Must-Have Skills: These are skills, certifications, or permits that are required for the shift.

If multiple Must-Have Skills are required for a shift, the employee must possess all of them (provided they are not expired) to be assigned to that shift. In contrast, if multiple Good-to-Have Skills are required, the system will assess the percentage of fulfillment based on the employee’s possession of these skills.

In summary, the final skill set required for assignments is formed from both spot skills and additional skills. Additional skills can be added at the rotation level to impact all shifts created from those rotations. Further adjustments can be made at the shift level to manage specific shift requirements. Additionally, skill requirement levels offer flexibility to accommodate various needs.

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