Within the system, there are three user roles, each with specific functions and permissions:

• Global Admin
• Division Admin
• Manager

Global Admins:

• Oversee and maintain the main company division
• Manage global data, including skills, categories and employment rules.
• Control all data within the system
• Handle billing, upgrades, and the purchase of employee licenses.
• Can complete employee scheduling in all bottom-level divisions.

Division Admins:

• Can exist in any division.
• Manage users, sub-divisions and shared data, including clients, sites and spots.
• Can handle scheduling-related data
• Can complete employee scheduling for their own bottom-level divisions. In cases where they are not in a bottom-level division, they have access to and can schedule employees in the bottom-level divisions accessible to them.

Managers:

• Can exist in any division.
• Manage scheduling-related data, including employees, availability, rotations, and shifts.
• Complete employee scheduling for their own bottom-level divisions. In cases where they are not in a bottom-level division, they have access to and can schedule employees in the bottom-level divisions accessible to them.

Global Admins have unrestricted access to data across all company divisions, while division admins and managers have access levels determined by their position within the hierarchy.

Selected data, such as clients, sites, spots, is shared across the hierarchical levels to avoid multiple occurrences of the same information. Data of upper levels is accessible to users at lower levels, but with read-only permission to ensure data protection. Conversely, users at upper levels have full access to data in lower levels, allowing them to add, view, modify, or delete information within those divisions.